Today, I received a very kind letter from Marco's Pizza. It's actually the sweetest letter I received in a while...It's kind of hard to read in this photo, so here's what it says:
WE MISS YOU!
Hi, I don't believe we have seen you in a few weeks, I hope everything is ok. I realize this is a busy time of year and there can be many reasons why we haven't seen you. Hopefully it's not because we failed to meet your expectations on your last order. If so, I want to hear about it, please call me at (919)832-****.
I hope to see you soon, so please take advantage of this special offer...
PS If you received this letter in error, well it's your lucky day. Enjoy this incredible deal with our compliments!
Wasn't that kind? I've never had a pizza delivery place write to tell me that they miss me and ask if everything is okay. I've got to commend them on customer service. I'm really impressed.
To be honest, I have never even been to Marco's (although, I WAS told that I demanded and devoured it one time when I was drunk...but I don't quite remember that...). I'm assuming this letter was meant for the guy who lived here before me, because the one time that I allegedly drunk ate Marco's was at another house. BUT I think I will take advantage of the special offer they sent me/the guy who used to live here, because their note was so heartfelt (and they say that it's my lucky day for getting it by accident). You know, I may just become a regular there. I wonder what other kind of things they send out.
So yes! I tip my hat to you Brian (I couldn't make out the last name), owner of Marco's Pizza on Hillsborough Street! With customer service like this, you're sure to go far!!!













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