Cliff Pant-one

Marco's Pizza Cares About Customers

Today, I received a very kind letter from Marco's Pizza.  It's actually the sweetest letter I received in a while...It's kind of hard to read in this photo, so here's what it says:

WE MISS YOU!

Hi, I don't believe we have seen you in a few weeks, I hope everything is ok.  I realize this is a busy time of year and there can be many reasons why we haven't seen you.  Hopefully it's not because we failed to meet your expectations on your last order.  If so, I want to hear about it, please call me at (919)832-****.

I hope to see you soon, so please take advantage of this special offer...

PS If you received this letter in error, well it's your lucky day.  Enjoy this incredible deal with our compliments!

Wasn't that kind?  I've never had a pizza delivery place write to tell me that they miss me and ask if everything is okay.  I've got to commend them on customer service.  I'm really impressed. 

To be honest, I have never even been to Marco's (although, I WAS told that I demanded and devoured it one time when I was drunk...but I don't quite remember that...).  I'm assuming this letter was meant for the guy who lived here before me, because the one time that I allegedly drunk ate Marco's was at another house.  BUT I think I will take advantage of the special offer they sent me/the guy who used to live here, because their note was so heartfelt (and they say that it's my lucky day for getting it by accident).  You know, I may just become a regular there.  I wonder what other kind of things they send out.

So yes!  I tip my hat to you Brian (I couldn't make out the last name), owner of Marco's Pizza on Hillsborough Street!  With customer service like this, you're sure to go far!!! 

We Tip Our Hats to You: Manager at Golden Corral

I've been coming in contact with a lot of REALLY nice people lately!  Truly, I have been having some great customer service for the past few weeks!  These friendly workers need to be saluted! Generally, negative experiences tend to stick out in customers' minds, and the people who're doing a great job tend to get overlooked. I think the good ones are the ones that should be highlighted!  Everybody deserves recognition! 

Here goes:

I went to Golden Corral tonight.  Don't ask me why!  Something about the endless possibilities excites me!  I don't know.  I really just wanted some of those delicious rolls with honey butter!   So after our VERY filling meal, my friend and I reached for our wallets to leave a tip.  Well, we only had a $20 bill, so I went up to the cash register to see if they could break it. 

That is when I met a very nice man!  I am assuming that he was the manager, because he was wearing a blue dress shirt and not a burgundy (I think) one like all the other employees.  Anyway, he was so jolly and happy to help me!  Oh- and he had jokes!  Of course, I didn't really get all the jokes, but he was so giddy that I just went along with them.  Here is a rundown of our interaction:

Me: Hi!  Can you break a twenty?
Him: Like in half?
Me: Um, maybe like four five dollar bills?
Him: [starts laughing hysterically]  Ah hahaha!  I got you! 
Me: Oh, haha!  I was confused.
Him: Here you go. [gives me 4 $5]
Me: Thank you!
Him: And I gave you an extra one!  HAHAHAHAHA!
Me: Oh! [looks down and only has 4, then get that he was joking again] Haha!
Him: Have a great night!!!
Me: You too! Thanks!

Then when we were leaving, we saw the guy again.  "Did you find that extra five?!?!" He said.  Then he burst out into another laughing fit. 
 
It just made me really happy.  He was in such a good mood, even though he was at work and dealing with a hundred hungry Golden Corral patrons and their screaming children.  He put such a smile on my face.  Oh, I just love a positive attitude!  So if you go to the Golden Corral on Capital Blvd, look for the upbeat manager guy.  I will have to try and start catching people's names!  WE SALUTE YOU!